Privacy Policy

Last updated: December 7, 2025

Introduction

Foyer ("we," "our," or "us") operates an AI-powered building entry system that helps residential properties manage visitor access. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

We collect information you provide directly to us, including:

Name and contact information (phone number, email address)
Building and unit information
Visitor access preferences and settings
Communication records between you and our AI system

SMS/Text Message Communications

What SMS Messages We Send

When you sign up for Foyer and consent to receive SMS messages, you may receive:

Visitor Approval Requests: When a visitor arrives at your building and requests access, you'll receive an SMS asking you to approve or deny entry.
Access Confirmations: Confirmations when visitors are granted or denied access.
Security Alerts: Important security-related notifications about your building.
Account Notifications: Updates about your Foyer account, such as password resets or security alerts.

Message Frequency

Visitor approval SMS messages are sent only when someone requests entry to your unit. Typical residents receive 0-10 messages per week, depending on visitor frequency. Message and data rates may apply based on your mobile carrier plan.

Consent and Opt-Out

By providing your phone number during registration and checking the SMS consent box, you expressly consent to receive SMS messages from Foyer at the phone number provided.

To opt out of SMS messages at any time:

Reply STOP to any SMS message from Foyer
Update your preferences in the Foyer app settings
Contact us at support@foyer.talk

To get help: Reply HELP to any SMS message for assistance.

Your consent to receive SMS messages is not required as a condition of purchasing any goods or services. Standard messaging rates may apply depending on your mobile carrier plan.

SMS Data Retention

We retain records of SMS consent and opt-out requests for 25 years as required by the Telephone Consumer Protection Act (TCPA).

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process visitor access requests and notifications
Send you SMS notifications about visitor arrivals (with your consent)
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent or unauthorized access

Information Sharing

We do not sell your personal information. We may share your information with:

Property managers who operate buildings where you reside
Service providers who assist in operating our services
Law enforcement when required by law

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at support@foyer.talk.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@foyer.talk